We would love to hear from you.
Can’t find what you are looking for, have a question, or want something a little more personalised, perhaps a name on a bookmark, or a personalised cake topper. Get in touch!
aweesomethingbykelly@gmail.com
Returns Policy
1. Our commitment to you
We will always meet our obligations under the Consumer Guarantees Act for faulty products.
2. Change of mind
We are not required to provide a refund if you have simply changed your mind, so please choose carefully.
3. Faulty or defective products
If the product you purchased is faulty, we will provide a remedy such as a repair, replacement, or refund as required by law.
4. Customer responsibility
You are not entitled to a refund if you have:
Accidentally or deliberately broken the product.
Not followed instructions for use (e.g., washing instructions).
Taken the product elsewhere to be fixed before contacting us.
5. How to get a refund
To request a refund or exchange, please contact us at aweesomethingbykelly@gmail.com with your proof of purchase.
[Describe any specific return process, e.g., "Bring the item and your receipt to our store," or "We will provide a pre-paid shipping label for online orders."]
6. Contact Us
If you have any questions, please contact us via email at aweesomethingbykelly@gmail.com.

